Paid for upgrade from 11.2 to 12 and keep getting error

Help. No fixes were found for my upgrade. Spent the dough. Got no go.

Hi!

Try here…

https://helpcenter.steinberg.de/hc/en-us

regards S-EH

No cure for my ailment. Same result. Says I have no license.

You have to contact Steinberg tech support for this.

regards S-EH

Have you entered your ‘Download Access Code’? I forgot to do that too and got a similar message.

Ho lo stesso problema anch’io, avete risolto? e se si come?

Hai inserito il tuo ‘Codice di Accesso al Download’? Anche io l’ho dimenticato e ho ricevuto quel messaggio.

I never got an access code issued to me the product upgrade has not showed up in my products area either.

Hi. I received a download access code via email, and the code also appeared on the webpage when my purchase completed.
I got the error when i installed wavelab 12 via the download assistant without entering the download code in the field on the top left of the download assistant. i tried to activate WL12 via activation manager > NO GO. then i removed WL12 from my system (win11) / restarted / and entered the download code into the download assistant and reinstalled. Then the activation manager activated WL 12. Hope this helps.