playbacktemplate error

every time I open Dorico, i get this:
Bildschirmfoto 2019-10-20 um 12.43.28.png
…and I don’t know how to get rid of it.

Please help.

Try doing Play > Playback Template, selecting (or re-selecting) the correct playback template, then clicking Apply. Does the project then play back correctly?

I don’t know what you mean Leo, sorry.

  • Play - going in the Playback window?
  • Can’t find anything like ‘playback tenmplate’


Do you mean this?

Or this?
Bildschirmfoto 2019-10-20 um 12.59.14.png
But it’s empty…

I mean this one. You’ve somehow deleted the factory templates (or not installed them).

Typically that screen should like this (perhaps without NotePerformer, and with any templates you’ve defined yourself).

When you installed Dorico 3, did you run the Dorico Sounds Installer? If not, you should.

mine is empty…damn…I don’t know why and I don’t know, what to do…could you send them to me in a PM please and tell me where to put them?
That would be fantastic…

I don’t know where they’re stored, let alone what they’re dependent on. Run the installers again.

found the problem…thanx for helping and leading me on the right way :wink: