Please cancel my purchase

On the night of September 12, I purchased the Cubase 9.5 - 10 upgrade three times at around 10 pm.

Please cancel my purchase

Thank you

This is a user Forum, not the Steinberg shop.

Where should I ask about my cancellation?

At the shop where you placed the order.
For teh Steinberg shop this is asknet, who should certainly have sent you an email, with your order, where you can find contact Infos…?

svennilenni thank you for your answer.
I love you :slight_smile:
My problem has been resolved.

I sent an email to this email address.

The contents were sent like this.
customer number (if you know…)
the exact amount charged
the debit date
my email address

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