Just a reminder to new users in the Forum: please use the option to mark the post that helpfully answers your questions as the “Solution”. It will help other users to finde the solutions faster. Thank you.
Mark a Post as the Solution
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I run and admin several Discourse servers for communities on my own servers, hence I support this idea, and it’s fundamental to Discourse use.
However, it presupposes there is only one unique solution to a problem or issue, and that there is only on;e probem per topic. In fact it is often the case in issues or topics that there is more than one solution, more than one satisfactory workaround, and also a spectrum of opinions that can all be valuable towards helping, with not necessarily one supreme post.
My admin policy on this is, where it’s simple and clear cut, mark as a solution, where it’s not, don’t.
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It is not uncommon for someone to post, receive a reply, and then say “that’s exactly what I needed; thanks!” But they don’t mark the thread as solved. If it had been so marked, I wouldn’t have even bothered to open it. I wish people would mark threads as solved too. Heck: I wish I had admin privileges to mark threads as solved for those exact situations where people state that it is so outright and nothing more. It would still clean up threads nearly daily.
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When. the resolution comes by a sort of additive combination of many of the responses, perhaps it would be nice to be able to select more than one response as a ‘partial solution’? I had a thread like that recently, where I finally (after getting tired of being nagged continuously by the forum software itself) picked one response out of several as the ‘solution.’
And then of course there’s the occasion where the issue is still hanging, with none of the responses offering a total solution.