Plugin causing Crash...?

Hello Fellas,

I had this come up a few times in the past and was able to get my system rebooted. However, just now, it took me several times to get my project open.

My question is: Why is this happening, and how can I fix it?

Thank you all in advance for you time and help.
Regards.
Mark Dalzell
Las Vegas, NV

One (or more) plugin(s) are causing this crash. But, without knowing which… impossible to help.

Do you have a list of the plugins in this system?

Do you have a crash dump file that you can upload?

If plugins from Waves are included, a dead network connection to other computers (switched off Synology NAS) or USB sticks or external hard drive can slow down the license check (up to 5 minutes), so that the projects crash.
We’ve had issues with this in the past in an environment with many network drives (Synology). Others have noticed this with external USB drives as well.

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Thanks for chiming in and the help fellas.

Neoqplease: I did find in a “plug-in-report” just now, I have a total of 886 plugins.
Effect Plugins: 859, Instrument Plug-ins 27, VST3 Plugins 296, VST2 Plugins 590, Others 0.
Says Blacklisted Plugins: 101, Reactivated Plugins: 0. There are several plugins that have added to the blocklist which I assume are 32 bit.

JuergenP: Where would I find the crash dump file to upload?

THambrecht: No Waves plugins, however, as I mentioned above, there are quite a few plugins on the “blocklist”. I’m not sure what to do about these.

+++++++++++++

Plug-ins that have been added to the blocklist

C:\VSTplugins x64\bx_limiter.dll (Unknown)
C:\VSTplugins x64\iZInsight.dll (Not a valid plug-in)
C:\VSTplugins x64\iZMeterTap.dll (Not a valid plug-in)
C:\VSTplugins x64\iZNeutron.dll (Not a valid plug-in)
C:\VSTplugins x64\iZNeutronCompressor.dll (Not a valid plug-in)
C:\VSTplugins x64\iZNeutronEqualizer.dll (Not a valid plug-in)
C:\VSTplugins x64\iZNeutronExciter.dll (Not a valid plug-in)
C:\VSTplugins x64\iZNeutronTransientShaper.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7Dynamics.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7DynEq.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7Equalizer.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7Exciter.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7Imager.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7Maximizer.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7VintageCompressor.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7VintageEQ.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7VintageLimiter.dll (Not a valid plug-in)
C:\VSTplugins x64\iZOzone7VintageTape.dll (Not a valid plug-in)
C:\VSTplugins x64\iZRX5Declicker.dll (Not a valid plug-in)
C:\VSTplugins x64\iZRX5Declipper.dll (Not a valid plug-in)
C:\VSTplugins x64\iZRX5DialogueDenoiser.dll (Not a valid plug-in)
C:\VSTplugins x64\iZRX5HumRemoval.dll (Not a valid plug-in)
C:\VSTplugins x64\iZVocalSynth.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2Compressor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2Equalizer.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2Exciter.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2Gate.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2MixTap.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2TransientShaper.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron2VisualMixer.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3Compressor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3Equalizer.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3Exciter.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3Gate.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3Sculptor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3TransientShaper.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZNeutron3VisualMixer.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8Dynamics.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8DynEq.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8Equalizer.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8Exciter.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8Imager.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8Maximizer.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8SpectralShaper.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8VintageCompressor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8VintageEQ.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8VintageLimiter.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzone8VintageTape.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZOzoneSBImager.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRelay.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7BreathControl.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Connect.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Declicker.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Declipper.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Decrackler.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7DeEsser.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Deplosive.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Dereverb.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7HumRemoval.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7Monitor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7MouthDeclick.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7SpectralDenoiser.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX7VoiceDenoiser.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8BreathControl.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8Connect.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-click.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-clip.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-crackle.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-ess.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-hum.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-plosive.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8De-reverb.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8GuitarDe-noise.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8Monitor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8MouthDe-click.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8SpectralDe-noise.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX8VoiceDe-noise.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9BreathControl.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9Connect.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-click.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-clip.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-crackle.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-ess.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-hum.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-plosive.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9De-reverb.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9GuitarDe-noise.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9Monitor.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9MouthDe-click.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9SpectralDe-noise.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZRX9VoiceDe-noise.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZTonalBalanceControl.dll (Not a valid plug-in)
C:\Program Files\Steinberg\Vstplugins\iZTonalBalanceControl2.dll (Not a valid plug-in)
C:\Program Files\Vstplugins\iZNectar2.dll (Not a valid plug-in)
C:\Program Files\Vstplugins\iZNectar2BreathControl.dll (Not a valid plug-in)
C:\Program Files\Vstplugins\iZNectar2PitchEditor.dll (Not a valid plug-in)
C:\Program Files\Vstplugins\iZTrash2.dll (Not a valid plug-in)

Regards,
Mark

Thanks for those. Izotope has been having issues with their plugins VST3 versions for a while now. What I recommend you do, is when you have some time, open a totally blank session, and create a Mono and a Stereo audio track. Then, begin inserting the “valid” plug ins, one at a time, in those channels. If a plugin causes a crash, note which one it was, and remove it from your plug in folder, or uninstall it.

It is a long process, but eventually you will find the culprit, and talk to the manufacturer for a possible fix.

To save you some time, you can try to remember which you installed most recently, and test those first. Usually those are the ones causing trouble after being installed.

Happy hunting!!!

They are in Documents\Steinberg\CrashDumps in your user account

Hello JuergenP,
Thanks for the location. Here is the last file entered on 4.3.2023.
I used WinDbg to try and make sense of it. But it’s a bit over my head. Here’s what the print out was:
+++++++

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\VisionDAW User\Documents\Steinberg\CrashDumps\Nuendo 12.0.50.387 64bit 2023.4.2 13.08.35.931-freezedump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19045 MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Sun Apr 2 13:08:36.000 2023 (UTC - 7:00)
System Uptime: not available
Process Uptime: 0 days 0:01:41.000

For analysis of this file, run !analyze -v
ntdll!NtClose+0x14:
00007ffa`c714d2a4 c3 ret
0:000> !analyze -v


  •                                                                         *
    
  •                    Exception Analysis                                   *
    
  •                                                                         *
    

*** WARNING: Unable to verify checksum for reconform.dll
*** WARNING: Unable to verify checksum for Neutron 2 Equalizer.vst3
*** WARNING: Unable to verify checksum for UAD2SDK.dll

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 10530

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 232541

Key  : Analysis.IO.Other.Mb
Value: 73

Key  : Analysis.IO.Read.Mb
Value: 1

Key  : Analysis.IO.Write.Mb
Value: 111

Key  : Analysis.Init.CPU.mSec
Value: 389

Key  : Analysis.Init.Elapsed.mSec
Value: 196380

Key  : Analysis.Memory.CommitPeak.Mb
Value: 616

Key  : Timeline.Process.Start.DeltaSec
Value: 101

Key  : WER.OS.Branch
Value: vb_release

Key  : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key  : WER.OS.Version
Value: 10.0.19041.1

Key  : WER.Process.Version
Value: 12.0.50.387

FILE_IN_CAB: Nuendo 12.0.50.387 64bit 2023.4.2 13.08.35.931-freezedump.dmp

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD: 00002e60

PROCESS_NAME: Nuendo12.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.

EXCEPTION_CODE_STR: 80000003

STACK_TEXT:
000000000014eef8 00007ffac4d66575 : 000000014170feb0 00007ffac4d66575 000000000014f240 000000000014f240 : ntdll!NtClose+0x14
000000000014ef00 00007ffaab67c3d1 : 0000000010d56280 00007ffa00000000 0000000011ae2fd0 0000000000000000 : KERNELBASE!CloseHandle+0x45
000000000014ef30 00007ffaab67ae03 : 0000000000000000 0000000000000000 0000000010d563a0 0000000010d56280 : wdmaud!CMIDIDeviceBase::CloseMidiPin+0xad
000000000014efa0 00007ffaab679b4e : 0000000018a16c80 0000000000000007 00000000665fc570 0000000000000000 : wdmaud!CMIDITaskThread::MIDMClose+0x4b
000000000014efd0 00007ffaa0089027 : 0000000018a16c80 0000000000000007 0000000018a16c80 0000000000000007 : wdmaud!HwMidMessage+0xa6
000000000014f010 00000001415a38d9 : 0000000011c55010 000000000014f1f0 0000000000000007 0000000000000004 : winmmbase!midiInClose+0xb7
000000000014f050 000000014170c894 : 0000000011c55010 0000000011c55010 0000000000000007 000000000014f240 : Nuendo12+0x15a38d9
000000000014f090 000000014170f2c5 : 0000000056926ef0 0000000056926f78 0000000011c55010 0000000000000007 : Nuendo12+0x170c894
000000000014f0c0 000000014170bf5d : 000000000014f0f0 0000000011c55010 000000000014f1f0 000000000014f1f0 : Nuendo12+0x170f2c5
000000000014f190 0000000142affade : 000000005be95c40 000000005be95f90 000000005be95c48 000000000014f259 : Nuendo12+0x170bf5d
000000000014f220 0000000142aff34c : 000000005bde5350 000000000014f270 0000000005542ae0 0000000000140000 : Nuendo12+0x2affade
000000000014f2c0 0000000143b5bb2a : 0000000005542ae0 0000000000000000 00000000006a4f90 000000005be95f90 : Nuendo12+0x2aff34c
000000000014f350 0000000143b988a5 : 0000000000000000 0000000005542ae0 000000000067daa0 000000000014fe49 : Nuendo12+0x3b5bb2a
000000000014f3d0 0000000143d07f0d : 000000000014f440 00000000006a450b 00000000006a450b 00000000006a44e0 : Nuendo12+0x3b988a5
000000000014f400 0000000143d3bca8 : 000000000014f400 00000000005ff210 000000000001298c 0000000143d08ba0 : Nuendo12+0x3d07f0d
000000000014f4a0 0000000143f89560 : 00000000000202b8 0000000000000000 0000000000000113 0000000000608e90 : Nuendo12+0x3d3bca8
000000000014f4d0 0000000144008332 : 0000000000000001 0000000000000000 0000000000000113 0000000000000000 : Nuendo12+0x3f89560
000000000014f500 00000001442e05dc : 000000000014fab0 0000000000000000 00000000024d49a8 0000000000000000 : Nuendo12+0x4008332
000000000014fa20 0000000143ffac2e : 000000000014fab0 0000002500000000 0000000062247f20 000000000014fad0 : Nuendo12+0x42e05dc
000000000014fa50 0000000144008711 : 0000000000989680 0000000000000113 0000000000000001 00007ffac30dc45a : Nuendo12+0x3ffac2e
000000000014fa80 00007ffac5b4e7e8 : 0000000000000001 000000000014fc78 0000000000000001 0000000000000000 : Nuendo12+0x4008711
000000000014fb00 00007ffac5b4e229 : 00007ffac714cf70 0000000144008640 00000000000202b8 0000000000000113 : user32!UserCallWinProcCheckWow+0x2f8
000000000014fc90 0000000143d3a523 : 0000000144008640 00000000005ff250 00000000006cac50 00000000006cac50 : user32!DispatchMessageWorker+0x249
000000000014fd10 0000000143f8923d : 00000000006a44e0 000000000014fd40 0000000052978fe0 00000000005ff220 : Nuendo12+0x3d3a523
000000000014fd40 0000000143f89039 : 0000000000000000 00000000000202b8 0000000000000000 0000000000000007 : Nuendo12+0x3f8923d
000000000014fd70 0000000143d066aa : 0000000000000001 00000000006cac50 00000000006cac50 0000000000000000 : Nuendo12+0x3f89039
000000000014fda0 000000014327f066 : 00000000006cac50 0000000000000000 000000000067ee60 00000000006caea8 : Nuendo12+0x3d066aa
000000000014fde0 000000014327fae6 : 00000000006cac50 000000000014feb0 0000000140000000 0000000000000000 : Nuendo12+0x327f066
000000000014feb0 000000014417c506 : 0000000000000001 0000000000000000 0000000000000000 0000000000000000 : Nuendo12+0x327fae6
000000000014fef0 00007ffac6fc7614 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : Nuendo12+0x417c506
000000000014ff30 00007ffac71026a1 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : kernel32!BaseThreadInitThunk+0x14
000000000014ff60 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!RtlUserThreadStart+0x21

STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME: wdmaud!CMIDIDeviceBase::CloseMidiPin+ad

MODULE_NAME: wdmaud

IMAGE_NAME: wdmaud.drv

FAILURE_BUCKET_ID: BREAKPOINT_80000003_wdmaud.drv!CMIDIDeviceBase::CloseMidiPin

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 10.0.19041.1

FAILURE_ID_HASH: {60217df3-969f-e712-ab50-36536c4c4009}

Followup: MachineOwner

Thank you.
Mark

The Problem is the Windows Audio driver, you can try to enable the new WinRT Midi Interface in Windows. This Support article is About Cubase, but I guess it is the same in Nuendo

1 Like