My memory is failing me badly these days and as a result I have an issue with my product registrations. I am able to use my software which is distributed across 3 dongles and used across even more computers along with VSL ensemble pro and other software products. I was looking to upgrade one of my Steinberg licenses when I discovered the issue. Some of my products were not showing up in my Steinberg account so I tried to re register them from the elicenser software to be told that the products were registered to someone else. Now I have the receipts and activation codes for all the software and am happily using it all with elicensers and dongles but I cannot upgrade some software because it is not showing up in my account. I think I must have somehow ended up with two accounts the second of which I have no way of getting to as I am unable to supply the correct password and possibly even the correct email address. Has anyone had similar issues and got them sorted?
Many thanks for any help.