Problem activate Cubase

I’m having trouble activating CubeseLE.
When buying ZoomH6 in the kit, “Download code” for WaweLab LE and Cubase LE were included.

I don’t remember how it happened, but in my account (My products) there is only WaweLab and when I try to enter the download code for CubaseLE, I get an activation code to my e-mail to which eLicenser says that it is no longer valid and suggests contacting the software vendor.

What to do in this situation?