problem connecting to license server

hi I’ve just bought Cubase and I can’t get it working.

I’ve downloaded the elicenser (the latest one) and it says that “A connection to the license server could not be established”

I’ve tried disabling firewall/virus, and added the apps to the firewall. I’ve downloaded the helper. Still nothing.

I’ve read lots of posts with people having similar issues, but no online solutions???

PLEASE HELP!!!