Problem Cubase 8 files import: midi and xml

I can not import midi file in cubase 8,the program remains nailed,the same with the XML files when I import

Hi and welcome,

when exctly does it freeze? Is it in the Open window dialog, or after click to Import?

What Cubase 8 version exactly do you use, please (Pro, Artist, Elements…; .0.20, .0.30; 32/64-bit)?