Hello, I have a Windows 10, 64-bit operating system and I’ve recently encountered a problem with Cubase AI 7. A few days ago when I clicked on the Cubase AI 7 shortcut on my desktop, a message popped up saying “No valid license found. The program will quit now”. Up until this point it has been working fine. I have a full license for Cubase AI 7. I looked at my elicense control center which then prompted me to repair which I did but it was unsuccessful. I then downloaded a new elicense control center and now I can see that my license is still there and valid, yet I still can’t access Cubase. Another point that may be of importance is that it still shows the demo license in the elicenser that I had before getting the full license.
Has anyone experienced this before because I am at a loss. I tried contacting Steinberg support but have not managed to connect. I have a strange feeling that downloading a new update to my computer recently may have made things screwy.
Any help would be greatly appreciated. Thanks,