I did as you suggested , but although I got further than I did before I think there is a problem so I’d appreciate your input.
On the link page for the download you suggested , (http://www.steinberg.net/index.php?id=downloads_groove_agent_4&L=1 ) I clicked to download “Groove Agent DVD 1 (ISO Image) · 518 MB”. That downloaded fine and I successfully burnt it to disc (and verified the disc).
I then clicked on the 2nd link :- “Groove Agent DVD 2 (ISO Image) · 7.7 GB” . This seemed to start downloading fine - and naturally I was expecting a 7.7 gb download (as it says) - likewise my computer was showing that was the size of the source file (image). It also gave an anticipated download time alternating between 2 - 3 hrs.
However the download stopped after 3.95 gb had been downloaded. No error was visible so I checked the downloaded file and saw a completed new file in my download folder called :- “ Groove_Agent_184.108.40.206_disk2” .
Anyway , trusting in Steinberg I burnt the 3.95 gb to disc. (There was no sign that the download was going to start again and when , at one point , I clicked on it again to see if it was set up to identify the downloaded data amount to date and thereby automatically complete the download it just started again , so I had to abort that as there was no reason to suspect anything would happen different to the first time.
So now with two dvd’s with disc 1 and disc 2 I inserted disc 1 and began the installation. All seemed to go well until (according to the progress bar) the installation was about half way through. Then an error message came up “string reading from file D:\Grove agent 4 for windows \ additional content \vst sound \FCP_SMT_143_ga_rock_kit_vstsound. Verify that the file exists and you can access it”.
It gave me an option to retry so I did so and another error appeared :- “Grove Agent content installation failed . Fatal Error during installation. Error code 1603.”
I clicked on the Error mini window and a new window appeared saying “Steinberg Grove Agent 4 was installed successfully . Click finish to end the installation process”.
However , below that it also said “Grove agent 4 64 bit done. “ & “Reverence Content 01 already installed” and “GROVE AGENT CONTENT : TASK FAILED”.
I managed to open Grove Agent inside Cubase Pro 8 . (8.0.5) but as I was given the task of testing out (and reviewing how easy it is to install and use) I’m very concerned that it has not installed correctly.
I’m new to it , but was chosen as I’ve been using Cubase for 20 years . However I don’t know why this has become such a problem. It’s gone 8pm here. I’m still at work. I’ve been on this for 3 days now.
From research I have done , I’ve found lots of people who have had the original problems I had opening a zip file like the trial one I downloaded but I couldn’t find a solution to fix that. I got a lot further with this approach but clearly its not worked completely.
My guess is that I should have been enabled to complete the 7.7 gig download image file , which I’m also guessing comprises of 2 disc images broken down to fit on 2 dvds.But that is a guess.
The only other thing I can think of doing is attempting to download the 7.7 gig file using a download manager in the hope it will have better results. (I didn’t use one before as I saw no reference to the need to use one , or any special instructions either on the Steinberg site or in the PDF on installation. If that works I’m thinking of uninstalling Groove Agent 4 and re installing it , presumably from 3 discs? But I’m guessing this as I can find no clear instructions on the Steinberg website about this.
But if there is a better way , please let me know.
Finally I did manage to active Groove Agent using the trial code thank you. But I’m nervous about using it , as I don’t want to review something that may not actually be all there.