Problem with activation

A little help please cause im about to cry … i’ve been tring for hours but i cannot manage to find what im doing wrong about activating the Cubase le5 i got with my lexicon alpha card .

i installed the latest version of eLicencer control center and copied the serial number to my stainberg account , i click continue but i dont recieve an activation code …

please some help , im about to cry literally …

I’m not shure about the LE version, but normally you have to use an (none used before) activation code instead of a serial number.