Problem with Dorico 6 and Noteperformer?

Dorico
1

Is anybody else having trouble with Dorico 6 and NotePerformer? For some reason - between updates, so it isn’t that - NotePerformer has recently started misbehaving. It’s fine, and then I enter some more music or play with flows or something, and then all of a sudden it plays everything staccato and a bit out of time with really unnerving tiny random tempo changes. I exit Dorico, restart, and then its fine again for about 10 minutes. Any ideas?

2

Sounds to me more like an audio driver issue. Just a few days ago I had a customer with a similar problem and in fact a driver update solved the issue for him.
Could you please do from Dorico’s menu Help > Create Diagnostic Report and post the corresponding zip file as an attachment here? Thanks

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Thank you for helping! The Dorico Forum really is a marvellous place…

Dorico Diagnostics.zip (2.2 MB)

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This used to happen in Finale, and was created by a conflict with the PerfectLayout plugin. Jari got with Wallander and came up with a custom plugin to fix the problem. It’s weird that it’s happening in Dorico, as there are no third-party plugins for Lua that I know of.

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Thanks for the data @vintagekmco.

From the logs I can see that you are using a USB headphone. Do you still have some other traditional cabled, analogue headphones that you could try with? If so, do you get the same audio issue with NotePerformer?
What if you use the Generic Low Latency ASIO driver (Edit > Device Setup)?
There is a third one, that is the Realtek ASIO driver, but that one won’t work together with your JVC headphone.
But you could also download 2 other generic ASIO drivers, both for free, it’s the ASIO4All and FlexASIO driver. If you use them, do you also get that audio issue with NotePerformer?

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Although I’m not sure if this could be the problem:
I also use Noteperformer 5.1.2 with Dorico Pro 6.1.10.6078 and have had the same or similar problem of “cut-off” notes. It was a disaster!
I reduced the values in Library/Playback Options/”Note positions”, or more precisely, I set the value for “end position” to 0. That solved it for me for the time being. So it’s possibly not a Noteperformer problem, but rather to be solved in the Dorico playback settings. The basic note durations for individual playing techniques such as staccato or tenuto etc. can also be adjusted there.

Please excuse me for deleting my first reply, but I wanted to verify it again. It is indeed the case that if I leave the “End Position” at 30 in the playback options, it plays e.g. in one of my projects a legato slur in the clarinet in a rather choppy manner, and if I set “end position” back to 0 and “apply,” it plays beautifully legato again. In my case, it is therefore a Dorico settings “problem” and not a NotePerformer problem.

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Thanks for chiming in @Tilman , highly appreciated. Could well be that yours is the solution, we have to find out.

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Thank you both! I will try both and see.

Now I come to think about it, my audio problems didn’t start until I started using these headphones…

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It turns out that my USB headphones were the problem.

I mentioned it at work and was offered a swap for my cheap and cheerful USB headphones in the form of some elderly but excellent Sennheiser studio ‘phones.

No more problem, and I can’t help feeling that I got the good end of the deal there…

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