Problem with downloading license for WaveLab LE

I bought hardware with Wavelab 9 and have a problem with activation. I received the activation code but when I enter it to the eLicenser I am receiving an error:
Currently, there is no eLicenser connected to your computer which you can download your license to. Please connect an appropriate USB-eLicenser to your computer. In case you do not have any USB-eLicensers available and want to download the license to a so-called “Soft-eLicenser”, please contact the software vendor of your product, to learn how to create a Soft-eLicenser on your computer system.

I was reading the FAQ and concluded that I need to install the eLC Installation Helper for Mac OS X 10.9 or later, but it cannot run on my computer. An error message says: “eLC Installation” cannot be opened because the developer cannot be verified.

Very frustrating. Any idea how to solve the issue?

Hi JAro1,

having the same trouble with my OSX Catalina. Any support provided to you so far? Did you checked with Steinberg?