Problem with graphics loading GA and retrologue plugins Cubase 13

Since I made the update I have been having problems with several things, including all of this. Every time I load these plugins it doesn’t come out with complete graphics. and it only happens to me with native vst. I have reinstalled but I still have bugs.

Hi,

What macOS version do you use, please? Are you on Intel or M processor?

What Cubase version do you use? Do you have the latest update of Cubase and the plug-ins installed, please?

Hi Martin thanks for answer. I have intel processor on Sonoma 14.0 3,6 GHz i7-12700K cubase 13.0.41
i have updated grove agent and looks like now is working properly i did the same with retrologue but still with bad graphics.

Hi,

Could you try to rename/remove Retrologue preferences folder?

Mac: ~/Library/Preferences/Retrologue
Win: %appData% \Steinberg\Retrologue

Quit Cuabse, rename/remove the folder, start Cubase.

I have try that but it doesn’t work. still the same.

Hi,

What kind of screen do you use? Do you use the built-in (MacBook or iMac) or any kind of external screen? If you have multiple screens, can you try on the other one? Is the screen HiDPI?