I have a full License for Padshop Pro. I have just been using it on a project. Suddenly the activation was unexpectedly nulled and the problem was apparently because there is a new version of the E-licenser software. So I installed the latest version of the E-licenser software but this didn’t solve the issue.
I tried every option to re-sync and re-activate, but apparently I need a new serial number for the Soft E-Licenser (SeL).
I don’t understand really ; I have a full License with no expiry date. I have updated the software, where do I get a new serial number for the SeL and why do I need one ? I can see I have a full License both on my E-Licenser, and on my Steinberg Product page. There is a re-activation option but I can’t do this becaues I don’t have a new number, which is why I’m doing the reactivation in the first place.
Running in circles here to no avail!
Any help appreciated.