problem with Note Performer mixer with dual displays

Dorico
1

I know there’s a thread on this already but can’t for the life of me find it via searching here or via Google so apologies. I just wanted to reiterate that I’m seeing that weird Note Performer mixer bug and perhaps it IS caused by my using two different monitors in a dual monitor setup, with each at different resolutions (my main one is 4K; the other is 1600 x 900). Essentially, when I first opened the mixer on the 4K screen it appeared ok; but when I dragged it to the right it suddenly got disproportionately small; and further dragging made it look like this:

Main (4K) screen:

Screen Shot 2019-03-04 at 11.40.03 PM.png
Screen Shot 2019-03-04 at 11.40.03 PM.png3836×2150 385 KB

Lower-res screen (when dragged there):
Screen Shot 2019-03-04 at 11.40.14 PM.jpg
Screen Shot 2019-03-04 at 11.40.14 PM.jpg1595×899 371 KB

I now just closed the Note Performer mixer again and re-opened, and now THIS is what it looks like on the lower-res screen (tiny!):
Screen Shot 2019-03-04 at 11.46.54 PM.jpg
Screen Shot 2019-03-04 at 11.46.54 PM.jpg1593×887 289 KB

but when I drag it it gets big (as in the above) again and unusable.

Hopefully this is something that can be worked on (since unless I reset I can’t use the mixer at all at present when it does this).
Best!

  • D.D.
2

Hi !
Not sure it will solve your problem, but just to let you know that NotePerformer is now 3.2… Maybe some bugs have been repaired that could help you.

3

The thread in question is still on the first page of threads on the forum, D.D. You could find it simply by doing Command-F and typing “noteperformer” to find it. It’s here.

4

As Marc said, you may have some luck after updating to 3.2.

If not, the response that I got from Arne was:

“We’re probably going to try and fix this in a more robust way in a future update. It certainly wouldn’t be impossible for us to do.”

FWIW, it’s not the difference in resolutions that is the issue; it’s that you’ve got them at different scaling (150% on the 4K, it looks like). If you’re comfortable enough with your Dorico keyboard shortcuts, you could always change your 4K monitor to 100% temporarily. I’m not on a Mac, but that always worked for me on Windows (“worked” being a relative term, but it’s at least better than nothing).