After by my mistake on my Imac pro install update Artist 10 on Cubase 10 AI, I get the following message:

Application ‘Cubase / Cubase Artist’ has caused the following error:

Application ‘’ could not be started. Probably the file is corrupt or incompatible, or file access permissions are set incorrectly.

Please download and install the latest version of the eLicenser Control software from

Please, what to do?

Hi and welcome,

What macOS version do you use? Have you tried to download and install the latest eLicenser Control Centre software?