Problem!

So I purchased my UR12 maybe a year ago? I had Windows 7 and everything worked perfectly fine. I have since moved and upgraded to Windows 10. I tried using my UR12 for the first time since I moved and upgraded and now it’s no longer working. It says it needs to restart the computer to apply the proper changes but after many restarts, it keeps insisting that I restart. The hardware is stuck in this loop?

Are you installing the latest driver from http://www.steinberg.net/en/support/downloads_hardware/yamaha_steinberg_usb_driver.html ? If not, please do so now.

After the restart with the UR12 connected directly to the computer (not through a hub) if you still get an error can you please post a screen shot of the error? Is your “Power Source” on the back set to USB? Thank you.