Problems cubase 12 pro

download assistant does not work…super known problem

sound mute, peak etc… on version 12.0.50 pro

incredible while for fifteen years, cubase has always been super stable

response from technical service:
reinstall windows!!!

scandalous response when this defect only recently appeared and pro tools or live still work as well

the french technical service person gives me like many on this forum to look elsewhere

it is time for the bosses of steinberg to look into the notorious incompetence of the technical service