Problems installing Cubase AI

While installing Cubase AI stops and the following message appears:
“Unable to access the network path to Steinberg Cubase LE AI Elements 7 64bit”
The PC is an HP Envy 13.
How can I fix it?
thanks

Hello Gianluka,

What version of Windows are you currently running (Windows 7 or Windows 8)? To find this you can go to your Start Menu>Computer>Right Click to select Properties. This will tell what version of the OS you are running and if it is in 32-bit or 64-bit.

windows 7 Home Premium with SP1 in 64-bit