Problems with installing Cubase Artist education

Im having problems downloading the Daw. After registering to Steinberg site, i have put the code i got with the Cubase package, started downloading the program and got a new activation code for the eLicenser.
The problem is that i can bot find the eLicenser control center on my computer. It just seems to not read it although it is plugged in.
Does anyone knows what may possibly be the problem?


Have you installed eLicenser Control Center application?

Is your USB-eLicenser plugged in to a USB 2 not USB 3? Isn’t the communication blocked by any Firewall or antivirus?