Problems with recording audiotracks

Cubasis
#1

Hi,

I am using Alesis IO Dock and Cubasis on my Ipad.
But my problem is that I can’t record any audio. I have pressed the “record enabled” and I have choosen Stero and 1+2 in “Audio Input” on the channel. But nothing happens on the meter in the mixer.
I know that the IO Dock is working, beacause I have internal monitoring on the IO Dock plus headphones and I hear prefectly the sound I want to record. And it works without problems with Auria…

Can U please help me?

Best regards
Nicklas

#2

Hi nilleb6,

and all the other guys who read this thread, please for a better quality support,
create a step by step description as on the same way i did in the past or below.

I can’t confirm this iO Dock issue, and here are my Testcase :

  1. connect iPad 2 + iOS 6.1.3 or iPAD 3 + iOS 7.0.4 with cubasis 1.7.2 and iO Dock
  2. start cubasis and create new audio track
  3. assign stereo input 1+2 and be sure there is an input signal available on both channels
    Result : Metering left and right works as expected in the Mixer, monitoring should be on
  4. start audio recording and stop it
    Result : audiofile was recorded as expected

best jan

#3

Hi,

  1. I connect Ipad 3 IOS 7.0.4 to Alesis IO dock and my instrument to input 1 and 2 on the IO dock
  2. Start cubasis
  3. Create audiotrack
  4. I press “routing” in the inspector
  5. Choose “stereo” and “1+2”
  6. Check that the red button on the track is on (it’s always on)
  7. Play on my instrument
  8. Nothing happen in cubasis but i can hear my instrument in the headphones when i put on the monitoring on the IO dock…

I have the latest version of cubasis, and as I said it works in other apps.

#4

Add:
8. With nothing happens in cubasis i mean nothing happens on the meters.

I even tried to record a few seconds but it’s all silent.

#5

Hi,

Point 6 in your description, please activate the monitoring button on the input track, the yellow button.
If it’s inactive, the metering does not work in cubasis.

best jan

#6

Hi,
I have tried to activate the monitoring (yellow button) without success.

#7

Add:
I have also tried to do the same in a new projekt without success.

#8

Hi nilleb6,

Maybe your iO Dock is broken,

iPad 2 + iOS 6.1.3 or iPAD 3 + iOS 7.0.4 with cubasis 1.7.2 and iO Dock works here definitly as expected.

I can’t confirm your problems, so what we can do if it’s works here.

best Jan

#9

Hi,
Ok?
I bought Cubasis for a couple of days ago and it never worked to record audio.
It works perfectly with Auria, so It’s nothing wrong with the IO dock.
I have even tried to record with Auria without any problems after I got problems with Cubasis.

I saw in another thread that other people had the same problem?

But if U can’t help me, I want my money back and I use Auria instead.
How do I take this forward so I can get the money back?

#10

Hi nilleb6,

Explain me why cubasis works here with iO Dock and not by you ?
Here are my stereo recording results with Alesis iO Dock,iPAD3,iOS7.0.4, Cubasis 1.7.2 and Motif ES8 Keyboard
IMG_0157.PNG

saw in another thread that other people had the same problem?

Please send me the link to this thread.

best Jan

#11

Hi nilleb6,

Sounds like a very rare problem. Sorry to hear that you are having trouble getting to work your interface with Cubasis. As with any other app, you can request a refund anytime on iTunes (AppStore). You can find many tutorials on Google on how to do that. Please note that after requesting a refund iTunes will delete Cubasis from your device and you won’t be able to use Cubasis anymore (unless you purchase the app in the future again).

#12

Hi again,
Hiltman can you send me a picture on your setup when you are about to record. Mark the audiotrack and not a miditrack so I can see your settings on the routing part. And if it’s possible, send me a picture when you get signal on the metering please.

#13

IMG_0160.PNG

#14

I have the exact same settings… Can you show your settings in setup? Or do you know any other settings that can be wrong?

#15

I have the exact same problem. I’m using an iPad 2 with IOS 7.0.4 and cubasis 1.7.2. The IO dock works fine with Garage band but cubasis doesn’t detect any input signal. I’ve followed the steps correctly as advised.

#16

Ok I’ve found a fix for this problem:

Go into settings
privacy
Microphone
Make sure cubasis has access to the mic, mine was switched off for some reason, I’m now able to record through the IO dock :slight_smile:

#17

Boy that was a close call! I almost gave up and was ready to scrap the project library and REINSTALL Cubasis – just cuz someone said that fixed the audio input issue described. In my case, USB input was working with GarageBand and Jamup, but not with Cubasis or MultiTrack DAW. I was baffled, it was happening in both Apogee Jam and Alesis IO4.

I came across another issue though: there’s no way to reimport project files once you export them. Or is there?

Anyway, TURNING MIC ON IN PRIVACY SETTING fixes the problem of no audio input. Thank you very much!

#18