Problems with UR824 After Latest Windows 10 Major Update


Yesterday I noticed that windows 10 had a major update.

After that, my UR824 stopped working properly.

Now it works only in mono, depending of the software I have running, I have sound either on the left monitor, or right monitor.

For example, if I open chrome I have sound coming from the right monitor.

If I open Winamp, I have sound coming from the left monitor.

I have already installed the latest USB driver.

Is there an ETA to update UR824 drivers? I use my notebook for production and now it’s F*** up!!! Please urgent, help.


To the moderator:

How long do you think this is gonna take? I can’t believe I’m the only one among thousands of UR824 owners using windows, facing this problem…
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With the latest usb driver update, the interface started to work properly. Thanks a lot.

Check your windows sound settings.
After a update Windows sometimes rediscovers the sound device and sets it to 5.1 surround, change that back to stereo if that is indeed the problem.

Haha, I would like to change mine windows sound settings to 5.1 but it’s seems impossible.
What is trouble for someone, for someone else would be miracle :slight_smile: