Purchased plugins do not show as purchased in Cubasis 3 on iPhone…

Cubasis
1

Hello,

A number of plugins that I’ve purchased for Cubasis 3 on my iPad are not showing as purchased in Cubasis 3 on my iPhone. Has anyone else experienced this?

Thanks!

2

Hi @Gregory_Gregory,

Thanks for your message.

Normally, Cubasis in-app purchases should automatically be synced between your iPhone and iPad devices.

If you encounter issues, please have a look at the following steps:

  1. Under “iTunes & App Store” you log in for purchases
  2. At the top of the list you log in with your Apple ID for iCloud sync

Make sure that you are logged in at both places with the same Apple ID on both iPad and iPhone. Also make sure that in (2), “iCloud” is enabled.
Cubasis 3 uses iCloud to sync your list of purchases across all your devices. Hence, iCloud must be enabled with the same Apple ID.

Please let me know if this helps!

Best wishes,
Lars

3

Followed your advice and fixed the problem.
Thanks Lars!!

Greg

1 Like
4

Hi @Gregory_Gregory,

Thanks for the updated message, glad to read that you’ve been able to resolve the problem!

Enjoy making music
& stay healthy,
Lars