Question about UR 816 C

I also tried the Latest Focusrite 1820 but that one also has a non-flexible software mixer… Budgetwise I could not buy an expensive one.
But I can manage my 816 with all my needs, but with a couple of tricks. And that should have been much more easier. Why not the use of 16 DAW DIRECT’s???
And indeed only 14 connections instead of 16, bummer…
And the support of hardware from Steinberg is bad. They do not care about the users.