Quicktime mov file audio not extracting in Cubase 9.5 not 10


I usually get mp4 from my clients but today got a mov file. I’m in MacOS 10.13.6. When played in quicktime there is audio in this video. But when importing in Cubase audio is not getting imported nor extracted while trying to import audio from video option.

PS: The option to import audio while importing a video is ‘ON’.

If I’m missing something I don’t know. Would be glad is someone help.


Please see a chart of supported video formats in Cubase, Nuendo and Dorico.


Thanks a lot. This is very useful chart. Will check my video properties to know more about why audio didn’t import.