Quiet Monitor and Playback Volume

I am using Cubase Elements 8, with a Yamaha MG10XU desk as an interface. My active monitor speakers are wired into the desk and I have also set up headphones through the desk. The playback of anything recorded is very very quiet, this is also true of any of ready made project files on the programme also.

I have checked the VST connections, for input and output the ASIO for the desk is selected. The levels in the MixConsole are correct and should give a decent volume for playback.

Does anyone have any advice for me? I am thoroughly confused!

Thank you kindly

Tom

I’m no help to you but I’m also setting up Cubase Elements 8 with a Yamaha MG10XU and interestingly… I can’t get any sound out at all