Re: Cubase 7 LE not visible in account

I just purchased a focusrite 2i2 studio with Cubase 7 LE. When I try to register the software it says that the activation code has been used by someone else. I just bought the package which was completely sealed. All of the other software other than Cubase activated fine.

No software shows up in the My Products section. I had purchased an elicenser because I had heard about problems with activation.

This was a Christmas present for my daughter. Very frustrated. Please help.

Focusrite has provided an updated activation code. Great customer service during the holidays.