RE: Serial No - Heeelllpp PLEASE

I am running Cubase 6 & GA3 via the e-Lic dongle. GA3 is starting to ask weird things on start up so I wanted to update - check whatever on my e-Lic

Here’s the question:-

It asks me to login then it won’t allow me to login

I have emails from Steinberg showing my username - but that does not get me in

The email I used on that I reg with is no longer in use so even if they send my password or whatever I can’t get to the email

I have setup a new Steinberg acc but when I log-n with that it says the products are reg to another user

Can anybody advise on this merry go round please.

Many thanks