Reactivating Licence in New Pc wont work

Hi to all !

i have recently try to add My Licenced Cubase AI to a new computer. I Followed all instructions and reactivated the licence and everything

the problem is that the elicencer gets the new licence but the cubase requests the licence whenever i try to open it and eventually doesnt open

i tryied everything i show in this forum (run as administrator etc) But nothing worked …

Also i noticed something wiard … that Cubase still running in my old pc despite i changed the licence number .

Any ideas ?

Thanks

Hi and welcome,

Could you attach a screen of your eLCC, please? Make sure you lured all licenses (and Soft-eLicenser) numbers, please.

Could you attach a screenshot of the message you get when you start Cubase, please?