in 2013 i bought a Cubase 7 license/dongle from a private seller, who, against our agreement, didn’t transfer the registration to me. It never bothered me, but now i need technical assistance and it seems that support requests are only available to registered users. I don’t have the sellers contact/name anymore.
Is there a way to register Cubase afterwards in this case ? I bought every upgrade since then from version 7.5 to 11 at the steinberg shop. Do i just need a new hardware dongle, or can i in any other way connect my activation codes/software to my account ?
When i try to register, and enter my latest activation code in MySteinberg, it says that “this license has already been used by another user”.
Any help is aprreciated, thanks !