Hi, I tried out backbone, decided it wasn’t for me. Now every time I open up Cubase I get an error “some content could not be loaded - VST3 presets for Backbone”
I’ve tried the following solutions
- Delete VST from Audio/Plug-Ins folder
- Delete backbone files from Application Support/Content in both the user folder and non user folder
- run maintenance on elicenser and the trail license no longer appears in eLicenser.
I still get the above error…what am I missing?
Hi,
Could you try common uninstaller?
Could you try to remove it by using Steinberg Library Manager?
Hi Martin,
I figured it out based on your recommendation. In case anyone else ran into this, here is how I did it.
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Open Steinberg Download Assistant, download the Backbone Installer. Included with the installer is an uninstaller. I would have never guessed that without Martin’s suggestion, would be nice if it was a separate downloadable item, but whatever.
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Run the uninstaller
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Open Steinberg Library Manager and select Backbone and click remove.
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Open Cubase, I got an error with an option to “remove” Backbone. After clicking remove, I no longer get errors when opening Cubase.
This worked. Thanks Martin!