Render is turning my stereo song mono

WaveLab
#1

Hi, (I’m new to wavelab 9.5) I load a stereo file (song) and when I render it the resulting file is mono.
I have tried the audio file format, channels says ‘match input stream’, I’ve also tried changing this to the various settings but the result is always in mono. What am I doing wrong. Thanks

Fused

#2

Still hoping for an answer to this. I found another button on the master faders but the ‘mix to stereo’ button is not able to be selected. The file is a wma file that I’ve rendered from Cubase into music then into wavepro.

Fused

#3

Use the default settings and this can’t happen. The stereo to mono change can happen:

  • if you choose this setting from the file output format dialog
  • if you use a plugin that transform the stereo stream to mono.

By default, this is never so.

#4

Thanks for the reply PG. I don’t get it. I’ve turned off all the effects (except the rig restore) have it on all defaults and the rendered track is still mono. I know this because the track I’m doing starts with a bass about middle and a guitar far right, which after rendering appears in the left headphone also.

Is there anything apart from the effects that could be doing this?

Thanks

Fused

#5

Ad mentioned, look at the file output format dialog:
2018-11-04_15-35-10.png

#6

Hi PG, thanks again for the reply. My only difference is I’m wav default instead of wave 16 bit, though I have tried that too.
Could there be a bug/fault with my software. I do not have a disc to reload just the elicence.
If you think I’d need to, where would I reload the software from?
Would I have to uninstall the version I am using?

Thanks Fused

#7

When you load your source file in WaveLab, is it displayed as a stereo file?

#8

Yes

#9

If you don’t mind resetting your preferences, then erase these folders:

Windows 7/8/10
C:\Users[UserName]\AppData\Roaming\Steinberg\WaveLab Pro 9.5\

Mac:
/Users/YourName/Library/Preferences/WaveLab Pro 9.5/

This should work afterwards.

#10

Hi PG thanks for getting back to me. I presumed you meant the reset in the 'preferences/global in wave lab.
I done that.
When I go into C:\Users[UserName]\AppData\Roaming and there are no steinberg files there to delete.
I restarted wavelab and it is still rendering mono.
Fused

#11

I said this:
C:\Users[UserName]\AppData\Roaming\Steinberg\WaveLab Pro 9.5\

You can also click there to locate the folder:
2018-11-04_19-41-44.png

#12

Hi PG, sorry had to go out a while.

I clicked on the 'open settings folder.
‘Preferences’ was in this folder with 6 options inside, I deleted them. I have reset defaults in Global/options.
Restarted wavelab and I’m still getting mono renders from a stereo file
Where next?
Regards
Fused

#13

You have to erase the whole folder, not only the Preference folder.
When this is done, run WaveLab. This should work without doing anything.

I won’t be able to follow this thread regularly in the next 3 days.

#14

Hi PG, this has worked, thank you for everything.

Kind regards

Fused