Right after I updated PLAY to 6.1.8 (from 6.1.7), it stopped working with Cubase Pro 10.5.
Old saved projects that use PLAY already won’t open, will force Cubase to abruptly shut down while trying to load the mixer.
By using the Ctrl+Shift+Alt shortcut that disables all 3rd party plugins, I am able to open the project, then if I remove PLAY from the VST Rack, restart the DAW and select the same project, it will open with no issues at all.
If I open a new project that doesn’t have PLAY loaded (or an old project that doesn’t have it) and I try to load it, I get the well-known error “A serious problem has occurred… blah blah” It prompts me to a crash dump file, I have attached one of the many I had tonight while trying to solve this issue.
If I ignore that window and try again, for a second time, to load PLAY, it loads! I can work and save the project but if I close down Cubase and try open again the same project, it shuts down abruptly again.
I have tried some troubleshooting as well.
- I rescanned all the plugins
- I reinstalled PLAY 6.1.8
- I ensured the eLicenser is updated and in good status
- I ensured my iLok software is updated and in good status
PLAY is my main library for composing and unfortunately has a big impact on me not be able to use it right now. I do understand this is a Steinberg forum, however I believe there is presence from Eastwest within this forum (so it will help not jumping threads and forums), plus there is a Cubase crash dump file available, so please if you could look into it and help out it would be great!
I will also raise a case on Eastwest’s website.
Please let me know if you need any further information from my end
Cubase 10.5.12.123 64bit 2020.4.18 126.96.36.1999.dmp (1.68 MB)