Restore purchase fails on Dorico for iPad

Dorico
1

I have uninstalled Dorico and reinstalled it. Switched the iPad off and on. I have also unsubscribed and resubscribed. I’d be grateful for your help.

Thanks,

Ben

2

Hey Ben, this is from and old thread but may be what you need…

The thread is “Can’t get to engrave mode…”

malycknm

Mar 13

I had the same issue. I had to go through the motions as if I’m subscribing and tapped ok. Only then did it see the subscription and the subscribe buttons disappeared. It took a bunch of tries to get it to work. The Restore Purchase did absolutely nothing. I had this happen on two iPads.

Note the “it took a bunch of tries…”

-- Jim

3

Thanks Jim. After your reply I unsubscribed and resubscribed but still couldn’t restore purchase. I repeated the process and then restore purchase work. So your advice was spot on.

Thanks,

Ben

4

This is happening to me on a new iPad. Tapping “Restore” doesn’t work. Tapping the yearly plan as if I’m going to subscribe does display the “You’re already subscribed” button. After I tap “OK”, the “Subscribe” button disappears for a brief moment, but then immediately re-appears. This seems like an ongoing issue with Dorico for iPad.

5

Thanks, but the credit goes to @malycknm- I just keep repeating it! :wink: