Retorte Purchase problem

I upgraded cubasis le 2 to the full version and bought all in app plugins. today i bought cubasis 3 and want to transfer the plugins, but “nothing to restore -there were no past purchases on this account”.
cubasis le 2 is version 2.8.2
my procedure is:

  1. Open Cubasis 3
  2. Open shop select plugin
  3. Press restore purchases
    the result is, “nothing to restore -there were no past purchases on this account”
    how do I get my paid plugins?
    mfg marko

Hi Edelede,

Thank you for your message.

Unfortuantely, Apple does not offer any cross grade options between apps.
Please have a look at our dedicated Cubasis LE 3 article:

https://www.steinberg.net/forums/viewtopic.php?f=300&t=175920

Hope that helps.

Best wishes,
Lars