REV-X - "No Valid License"

Hi,
I have an issue similar to :

http://www.steinberg.net/forums/viewtopic.php?f=196&t=59059

I no longer have the box or disc that came with my UR824, so don’t have a key for the software version of Rev-X
Can I please get a new key issued?
Thanks

[Mod Edit: Solved via PM / e-mail with Australian Support]