Reveal in Finder not working in Pool? Mac

Martin.Jirsak · June 4, 2021, 6:11am

Hi,

Dropbox? Is the folder somehow synced with Dropbox?

stevenpalomino · June 4, 2021, 11:43am

Yes, I put my Cubase project folder in dropbox on my SSD for double backup.
As I said, the issue also happens on the root SSD folder path too so it’s not a dropbox issue…

Martin.Jirsak · June 4, 2021, 6:50pm

Hi,

Is the SSD drive the external one?

stevenpalomino · June 4, 2021, 7:22pm

Correct…

Joachim_Svare · July 8, 2021, 8:14pm

I have the same problem. “Reveal In Finder” is not working here when the files in the Mediabay or the Audio Pool is on an external drive. There is no problems when the files are on the system-drive.
/

stevenpalomino · July 9, 2021, 11:17am

I still have big problems with this… the only thing I can narrow down is that external projects don’t open the right location in finder… I’ve tried re-naming my external drive and putting the project folder on the top level of the drive… but still nothing…

Martin.Jirsak · July 9, 2021, 8:20pm

Hi,

Could you please attach a screenshot from Pool and Finder, where I could see where the files are located and the *.CPR file is located?

stevenpalomino · July 9, 2021, 8:39pm

For sure. Here’s the file. I also tried to bounce the selection so it was a newly rendered audio file.
fwiw I also tried dragging in a file from my local (desktop) music folder and then trying to open in pool and finder with the same result.

.cpr file is in folder above /Audio as usual

Other random maybe helpful info:Drive is formatted in Mac OS Extended (Journaled) and isn’t used for time machine backups.

Martin.Jirsak · July 12, 2021, 7:32am

Hi,

Could you try to reproduce it without the Dropbox involved, please?

stevenpalomino · July 12, 2021, 11:16am

Hello, yes that’s what I meant by this… anything on the external drive seems to not work

Joachim_Svare · July 23, 2021, 4:58am

Same here. I have tried everything now!

Martin.Jirsak · September 22, 2021, 5:17pm

Hi,

Reported to Steinberg. Thank you.

ywshuo · February 10, 2023, 9:53pm

same problem here. for a long time. Cubase pro 12.0.52. Mac OS Catalina. 10.15.7

Any solution so far?

stevenpalomino · February 10, 2023, 10:07pm

Yes. For some reason it’s a hard drive formatting issue. I believe APFS formatting has solved this for me on Mac.

ywshuo · February 11, 2023, 6:26am

Converting the work drive to APFS does solve the problem. Thanks a lot.

davecotter · April 20, 2023, 8:18pm

i found a solution here at stackexchange, with the title “the-open-folder-command-in-terminal-and-the-reveal-file-in-finder-option-a”

tl;dr: in the terminal, issue this command:

rm ~/Library/Preferences/com.apple.finder.plist

Martin.Jirsak · April 20, 2023, 8:20pm

Hi,

Isn’t this bug fixed in Cubase 12.0.60?