Robotic noise Cubasis MK 22 ur II

Hi there! How are you?
I’m pasting this message here after posting it on Mk 22 us II, because it is recording on Cubasis 2 where I have problems. On my Mac mini the sound car works great.

The problem that I need help with came up when trying to record audio (Rode NT-1 A, and electric guitar Lag Roxane) on my iPad with my Mk 22 ur II.
I’ve had this sound card for years and it works spot on on my Mac mini. However, now that I need a mobile mini studio recording, when I record on Cubasis 2, all I get is robotic noise with my voice or guitar underneath.

I’m using a cable USB 2 to Lightning. I’m not using the Apple adapter.
I’ve tried in two iPads now: iPad Air 1 and iPad 2018. They both run cubasis with no effort and record audio with the built-in microphone very well.
The routing is super easy. Crystal clear.
What I see is that the meters register lots of signal as soon I plug in the lighting end.
I’ve used a couple of chargers, in case that had something to do but there’s no difference.

The audio wave looks normal. The silences are completely flat. I almost forgot that.

Any help would be very welcome because I need to find a way out. A friend is going to lend me a lighting adapter in case the cable is the problem. That will make two iPads and two cables and the sound card as main suspect.

I don’t think that Cubasis 2 is the problem but maybe someone here has gone through the same hard times.

As I said on the other thread any help is appreciated and very very welcome.

Best regards

Oscar

Hi @roxanelag,

Thanks for your message.

Firstly, please make sure to use the original Apple Adapter, when connecting an UR device to an iOS device. Once done, please double check the UR setup example shown here.

Please give the following steps a try:

  • Load an empty Cubasis project
  • Close all running apps, including Cubasis
  • Fully shut down the iPad

Does it work to use the UR device with the iPad and Cubase, once using the original Adapter, following the setup example and restarting the device and app?

Best wishes,
Lars