Solved! Thanks to the Support by Oscar:
- Close all programs.
- Open the ‘Run’ command prompt by pressing the Windows logo key + R simultaneously.
- In the command line of the ‘Run’ window, enter this path: %appdata%/Steinberg
- Locate the folder which is named the same as your Steinberg program, for example 'Cubase Artist 7_64’.
- Rename it (for example to "x_Cubase Artist 7_64”) to hide it.
- Important: If you find folders of previous program versions, make sure to hide or remove them too.
Next time you start the program, a new folder with fresh preferences and default settings will be created - which hopefully resolves the problem you’ve experienced.
Preferences that you have grown accustomed to and that have taken a lot of time to configure - the key commands (Key Commands.xml) for instance - can be copied from the inactive folder to the newly created active preferences’ folder at a later point.
More details on the preferences can be found here: