Sampler Track not working/ Sampler control tab is blank

Hi! I have a problem when I load the Sampler Track, it doesn’t show the sampler, and when I open a sample from Media I get an error

This is the same problem but the solutions do not work for me https://forums.steinberg.net/…/sampler-control…/96759

I have Cubase Pro 13.0.40 and I reinstalled it from the previous version but it did not fix the error. Windows 11. I hope someone can help me, thank you very much. I’m Benjamín from Chile
Here upload videos of the problem cubase sampler track - Google Drive



Hi,

You have to drag and drop any sample (Audio Event) from the Project window to the Sample Track Editor.

Please, update to the latest Cubase 13.0.40.

It is not possible, this is not a user problem, it is a Software error, this is not how a functional Sampler Track looks like. I also mentioned that I already have that version of Cubase installed. Thank you so much

Hi,

What kind of file did you try to move to the Sampler Track Editor, please? Did you drag it from the Project window or from other source?

Could you please provide proper screenshots?

All types of wav and mp3 audio files. From Mediabay, also from the project and also from my folders. The problem is that the Sampler Track Editor DOES NOT APPEAR. Here I have a link to the videos since it is not possible to show the problem with screenshots. Thank you very much again.
https://drive.google.com/drive/u/1/folders/12LVP-2hNg4AmJOhJUbKBu1jruDQQxkgz

PS: I reiterate that it is not a user problem, I have been a Cubase user for years, I will contact Cubase support

Hi,

Update too the latest Cubase 13.0.40 and upload the mentioned *.dmp files, please.