Sampler track problems in cubase elements 10 full

I just purchased the daw and was trying to figure out how the sampler track works but I get a warning saying it wasn’t downloaded properly and then after I click away the warning the daw drops out (crashes).I can choose it from the instrument track dropdown (Sampler Track).But various warnings pop up and then after clicking them away the daw crashes. This is after I drag a clip into the drag and drop pane.Any help?