SampleTank4 crashes in Cubase and Dorico

Cubase
,
#1

Hello,

My Cubase Elements 10 (and 10.5 as well) crashes when I try to create an instrument track with SampleTank4 plugin (vst3).

This does not happen with other plugins (for example SampleTank3).

I’ve opened a ticket to IK MULTIMEDIA and they told me that this is a Cubase issue with plugins that use Open GL (they also send me the following link to read: [url][https://www.steinberg.net/forums/viewtopic.php?t=172870].

I’ve noticed also that the virtual instruments of the plugin are not browseable in the media panel.

I’ve made a dump of the crash (The error is an Access Violation - Failed to access 00000000`00000000 memory address (Read Access) at a SampleTank4 memory location.).

It’s a quite big file. I’ve been able to attach only the following excerpts:

Crash1.png
Crash1.png669×584 18.4 KB

Crash1.png
Crash1.png669×584 18.4 KB

Crash3.png
Crash3.png627×805 22.8 KB

Is it this a general cubase issue?

Thank you.

Stefano

Crash2.png
Crash2.png1142×490 20.7 KB

#2

Update to 10.5.10 did not solve the problem.

#3

zip the dmp generated by Cubase to attach it. images are not useful.

#4

Hello,

I’ve attached both the dumps of Cubase Elements and Dorico Elements (VSTAudioEngine .dmp file). Perhaps both programs crash for the same issue.

Both programs crash when I try to open the Sampletank4 plugin editor.

Thanks.

Regards.
Stefano

Cubase - Crash when opening SampleTank4 editor.png
Cubase - Crash when opening SampleTank4 editor.png1911×1028 120 KB

VSTAudioEngine22.1.20.518 64bit 2020.3.21 18.14.dmp (395 KB)
Cubase Elements 10.5.10.120 64bit 2020.3.21 18.11.50.679.dmp (576 KB)

#5

ST4.0.9 works for me. At some point, there was a buggy version, but that’s a while ago.
CB Pro 10.5.12

#6

Interesting, I’ve got the same ST4 version and the same cubase versione but the Elements one.

Maybe my computer i3 6GB RAM DDR3 does not cope the memory/cpu load?

Thanks

#7

Maybe deinstall and reinstall ST4? I happened to use ST4 all day, no problems.