Hi,
I bought a second hand UR22 Steinberg interface together with a download access code for Cubase AI. I was able to register the hardware itself (previous user had succesfully deregistered it in his steinberg account), but I am not able to get the registration key for Cubase AI after i use the already used (by the preious owner) “download access code”.
What has the previous owner to do in order to pass the software licence onto me?
thank you
Richard