I recently contacted Steinberg support because I was unable to find a download for Nuendo 10, the My Steinberg section only has the installers for Nuendo 8 and Nuendo 7, not Nuendo 10 even though it’s licensed to my account.
The helpful support person said I must use the Steinberg Download Assistant to download the Nuendo 10 installer. I was on location for a week but finally was able to access some serious internet, installed the Assistant, and downloaded the 21G of Nuendo 10 installer. The issue is this -
The Steinberg Download Assistant has some concerning language that I must consent to -
“… the following data may be exchanged… information about products already installed, free disk space, geolocation (based on IP), … This data is made anonymous and is also analyzed… Without the exchange of this data, the update service cannot be used.”
I used a non-critical machine to download the installer using the Steinberg Download Assistant however I can see this as a significant problem. Most of the television facilities I work in have VERY stringent IT policies that will not allow language like this for any computers on their network, meaning the Nuendo installers must be downloaded at another location and brought it on a drive. And of course, NO EXTERNAL DRIVES that aren’t pre-approved.
With today’s studio IT policies I think Steinberg has locked themselves into a non-tenable privacy position. Why can’t I simply download an installer without giving Steinberg access to the application list on my computer?