Setup file crashes during 6.5 upgrade

I have 64bit Cubase 6 installed and working. I’ve downloaded the 6.5 upgrade file and decompressed it successfully. The 64 bit setup file then crashes about 15 sec. after starting it. I’ve tried running it as an administrator and I’ve re-downloaded the upgrade file 3 times. Same problem.

I’m running a win 7 x64 machine i7 with 24gb ram and a SSD C: drive so it crashes really fast!

Does anyone have any ideas as to where to start?

here is my crash log if it helps.


Version=1
EventType=APPCRASH
EventTime=129962125699802231
ReportType=2
Consent=1
UploadTime=129962125700462268
ReportIdentifier=9e3ececc-23d0-11e2-a284-00248c3fe272
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Setup.exe
Sig[1].Name=Application Version
Sig[1].Value=2.0.1.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4f31103a
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17932
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=503285c2
Sig[6].Name=Exception Code
Sig[6].Value=e0434f4d
Sig[7].Name=Exception Offset
Sig[7].Value=000000000000caed
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=S:\AV\Audio Apps\Steinberg\Steinberg Cubase\Steinberg Cubase 6.5 Upgrade Licensed\For PC\Steinberg Cubase 6.5\Setup.exe
UI[3]=Setup has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=S:\AV\Audio Apps\Steinberg\Steinberg Cubase\Steinberg Cubase 6.5 Upgrade Licensed\For PC\Steinberg Cubase 6.5\Setup.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\GDI32.dll
LoadedModule[12]=C:\Windows\system32\USER32.dll
LoadedModule[13]=C:\Windows\system32\LPK.dll
LoadedModule[14]=C:\Windows\system32\USP10.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\system32\MSCTF.dll
LoadedModule[17]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[18]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll
LoadedModule[19]=C:\Windows\system32\shell32.dll
LoadedModule[20]=C:\Windows\system32\ole32.dll
LoadedModule[21]=C:\Windows\system32\profapi.dll
LoadedModule[22]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\f73f0a9c9a83dcd3ff428be509a7992f\mscorlib.ni.dll
LoadedModule[23]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsec.dll
LoadedModule[24]=C:\Windows\system32\WINTRUST.dll
LoadedModule[25]=C:\Windows\system32\CRYPT32.dll
LoadedModule[26]=C:\Windows\system32\MSASN1.dll
LoadedModule[27]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\COMCTL32.dll
LoadedModule[28]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[29]=C:\Windows\system32\rsaenh.dll
LoadedModule[30]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[31]=C:\Windows\system32\imagehlp.dll
LoadedModule[32]=C:\Windows\system32\ncrypt.dll
LoadedModule[33]=C:\Windows\system32\bcrypt.dll
LoadedModule[34]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[35]=C:\Windows\system32\USERENV.dll
LoadedModule[36]=C:\Windows\system32\GPAPI.dll
LoadedModule[37]=C:\Windows\system32\cryptnet.dll
LoadedModule[38]=C:\Windows\system32\WLDAP32.dll
LoadedModule[39]=C:\Windows\system32\SensApi.dll
LoadedModule[40]=C:\Windows\system32\uxtheme.dll
LoadedModule[41]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c880298f94c0427dd54\System.ni.dll
LoadedModule[43]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336953a6b0216db2b0c4770d\System.Drawing.ni.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll
LoadedModule[45]=C:\Windows\system32\VERSION.dll
LoadedModule[46]=C:\Windows\system32\apphelp.dll
FriendlyEventName=APPCRASH
ConsentKey=APPCRASH
AppName=Setup
AppPath=\192.168.2.16\Volume_1\Share\N Drive\Apps\AV\Audio Apps\Steinberg\Steinberg Cubase\Steinberg Cubase 6.5 Upgrade Licensed\For PC\Steinberg Cubase 6.5\Setup.exe
ReportDescription=Stopped working