Show bottom panel shortcut does not work when editing a page template

Dear Team,

I’m afraid this has nothing to do with the release of the latest version, but I happened to stumble upon this today, once more… and this time, I thought it was important to share it (because page templates need to be widely used, and this is part of the good workflow, where you can create consistent frames).

I’ve noticed that my Window>Show Properties panel shortcut does not work when I’m editing a page template. No problem with the top panel, nor the left or right ones. Only the bottom one, which is the most useful when it comes to giving frames dimensions! So this involves too much useless clicking, time wasted.

Is this problem only on my machine? (French keyboard layout, or my keycommands.json file?) Or is this a known issue?

It works here (Windows 11, French keyboard, factory shortcut Ctrl+8)…

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It’s working fine here with the standard cmd-8 shortcut, also when editing a template (Mac Sonoma)

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Thank you so much @charles_piano and @PjotrB. So something is going wrong (and has been for quite some time, actually…) with this key command. I will need to explore this. Sorry for the noise :folded_hands:

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To state the obvious: have you looked here?

I am really glad I started this thread. For some reason that I cannot explain, there were DELETE commands in my keycommands_fr.json file that I could not have added myself, as they do not make any sense in my workflow. One that deleted Ctrl+! (which is known as Cmd-8) and one that deleted the navigation to previous layout (which I noticed was missing for a long while…). Now that I’ve got rid of those culprits, everything works perfectly.

Thanks, @TonH , as I’ve been producing the French version of Notation Express when it was still using key commands, I’m quite experienced in that field, and nothing was seeable from that Key commands editor. But a search inside the json file was very efficient, once I knew no one else had the same problem! :folded_hands::folded_hands::folded_hands:

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Here, it’s Ctrl+Alt+2 (Display Galley View when in Write Mode) that has never worked — I see it in the Preferences/Keycommands Dialog, I tried to remove and re-enter it, tried also directly in the .json file, but to no avail.

It doesn’t really matter as I use my own shortcut to toggle Page/Galley, but I was wondering whether it was a French keyboard issue or maybe something specific to Windows. Does it work on your end? It’s the combination that doesn’t work here — I can assign another shortcut to that command.

(By the way I recently experienced an unwanted “DELETE” added in the .json file, I was surprised, and I could restore a broken shortcut by deleting the “delete”!)

Note that I have tweaked all shortcuts with 1 to 0 with their equivalent without the shift key, except for articulations, that need shift in my keycommands). I share my keycommand.json file freely in the French users Dorico Facebook group (and I should update this with that last version)

Alt-Cmd-2 (without shift) is galley view, and alt-cmd-3 is the new fill view (it used to be the frames Engrave sub-mode).

Chances are that ctrl-alt-2 is used by the video driver of your system or something like that :wink:

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Yes, I was speaking about that, in Windows terminology for the modifiers, and meaning “2” without Shift, which should be described as Ctrl+Alt+é or Ctrl+Alt+É as it’s displayed in the Preferences>Keycommands Dialog.

Ctrl+Alt+“3” and “1” for respectevely Fill View and Page View work perfectly well here, just the “2” is rebelling :slight_smile:

So, thanks very much for your response — it means that this shortcut must be preempted by something in my system! I’ll try to find it out.

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I’ve made some research about a combination that is causing problems on my French layout keyboard (ctrl+’) and discovered it is actually an impossible combination. There is no signal out of the keyboard, plain and simple. This is not what I was expecting, but I need to move on and change a whole set of shortcuts, if I want them to be really effective.