Sign in problems - Steinberg Download Assistant

Good Afternoon,

I have been using dorico elements 4 for 3 years now and decided to upgrade to 6 but I can’t gain access to the Steinberg Download Assistant.

When I open it up and press sign in I get moved to sign in on my browser but it does nothing. I have looked over the security settings on the browser to see if anything could be blocking the sign in but nothing seems to be blocking it and I don’t get promted to press allow after I pressed allow the first time. Also when I press try again on the website it does nothing.

Welcom to the forum.

Try installing the latest version of the download assistant first.

See here

2 Likes

Thank you for the quick response.

I have downloaded the latest version 1.39.3 and it still gives me the same response.

It seems to have worked itself out over night.