Simon Phillips Jazz Drums not installing

Virtual instruments Groove Agent
1

Bought this a couple of Months ago but it s not coming up in Media bay, Groove Agent or the Library manager.

Raised a case with Steinberg but they have not replied. Not a cheap product so I’d expect a better
Service Steinberg!!

Does anyone here know how to resolve this? I’ve read about a .png but I don’t seem to have one in the folder that the installer extracted to so I’m lost and out of pocket at the molest.

If anyone can help, I’d be hugely grateful.

2

check the location path of the VST library. my guess is you installed it in a non-default location.

3

Bonsoir, c’est pareil pour moi. Je l’ai pourtant installé à l’emplacement par défaut.

4

Bonsoir, j’ai le même problème, c’est agaçant. Je voudrais le désinstaller pour le réinstaller, mais je ne le trouve même pas… si vous avez une réponse, je prends